Infoboss (hereinafter referred to as the "Company") values the privacy of its users and complies with applicable laws and regulations, including the Personal Information Protection Act. Through this Privacy Policy, the Company explains how personal information provided by users is collected, used, and protected.
This Privacy Policy applies to the inquiry submission and response service (the "Service") operated by the Company.
The Company may collect the following personal information to respond to inquiries:
-
Information Provided Directly by Users
- Name
- Company Name
- Email Address
-
Information Automatically Generated During Service Use
- IP Address
- Browser Type and Operating System Information
- Date and Time of Access
- Service Usage Records and Access Logs
※ Automatically generated information is used for service operation and system administration purposes.
The Company uses the collected personal information for the following purposes:
-
Inquiry Reception and Response
- Receiving and responding to inquiries
- Reviewing and processing inquiries
- Addressing customer requests and support needs
(Retention and Use Period of Personal Information)
The Company will promptly destroy personal information once the purpose of collection and use has been fulfilled.
However, if retention is required by applicable laws and regulations, personal information may be retained as follows:
| Retained Information | Purpose | Retention Period |
|---|---|---|
| Name, Company Name, Email Address | Management of service inquiries and usage history | Up to 3 years after completion of inquiry processing |
| Access Logs (including IP Address) | Compliance with the Protection of Communications Secrets Act | 3 months |
The Company securely destroys personal information when the retention period expires or when the purpose of processing has been achieved, using methods that prevent recovery or restoration.
(Provision of Personal Information to Third Parties)
The Company does not provide users' personal information to third parties in principle.
Exceptions may apply in the following cases:
- When the user has provided prior consent
- When disclosure is required by applicable laws and regulations
- When a lawful request is made by investigative agencies or other competent authorities
(Users' Rights and Methods of Exercising Them)
Users may exercise the following rights regarding their personal information at any time:
- Request access to personal information
- Request correction of personal information
- Request deletion of personal information
- Request suspension of personal information processing
Requests to exercise these rights may be submitted to the Company's Privacy Officer via email or other available contact methods. The Company will process such requests promptly in accordance with applicable laws and regulations.
The Company will destroy personal information without delay when the retention period expires or when the purpose of processing has been fulfilled.
-
Destruction Procedures
- Personal information is separately stored after the purpose of processing has been fulfilled.
- Information retained pursuant to applicable laws is destroyed after the legally required retention period.
-
Destruction Methods
- Electronic files: Permanently deleted using methods that prevent recovery.
- Printed documents: Shredded or incinerated.
The Company implements the following measures to protect personal information:
- Minimization of access rights to personal information
- Access control and authorization management
- Operation of security systems
- Training of personnel handling personal information
- Monitoring of personal information access and management records
The Company has designated the following Privacy Officer to oversee personal information protection and handle inquiries related to personal information processing:
- Name: [Privacy Officer Name]
- Email: [Email Address]
- Phone: [Phone Number]
This Privacy Policy may be amended in accordance with changes in applicable laws, regulations, policies, or services.
If any changes are made to this Privacy Policy, the Company will notify users through service announcements or other appropriate means at least seven (7) days prior to the effective date of the changes.
This Privacy Policy shall take effect on January 1, 2026.